RVTowables.com | Buying and Selling RVs Made Easy!

FREQUENTLY ASKED QUESTIONS (FAQ)

Place ads for new or used motor homes or other RV's for sale. Our list of frequently asked questions below is designed to help you create and maintain your ad, and answer questions about costs and technical details.

WARNING! BEWARE OF INTERNET SCAMMERS.

Scammers are known to use services such as ours to perpetrate their crimes. One such scam involves offering to deposit money in your bank in excess of the value of your vehicle, asking you to forward the difference to them. If it sounds too good to be true, it's because it is! Unfortunately, in order for us to provide unobstructed communications between buyers and sellers, we cannot prevent these messages getting through. We ALWAYS refer scammers using our service to the FBI, and we advise you to avoid any contact with the senders of such messages and refer complaints to your local FBI office, either directly or at http://www.fbi.gov. In Canada, contact the Royal Canadian Mounted Police.

Please be advised that we do not sell or otherwise provide anyone with access to the email addresses of our sellers or buyers, for any purpose whatsoever.

WILL GAS PRICES AFFECT THE SALE OF MY RV?

With today's fuel prices steadily rising we are often asked if they will affect the sale of RVs. Here is a quote that provides a good perspective on how fuel costs affect the sales of RVs in general:

"If a customer travels 5,000 miles a year with their RV and averages 10 mpg, they would need 500 gallons of fuel. If the price of fuel shoots up by 50 cents, they would only spend 250 more dollars for the year!"
- Ben Johnson - Regional Sales Manager for Jayco

Despite the slow economy and record high fuel prices, the number of RVT.com ads reported as sold has remained steady. Now more than ever sellers can use the power of RVT.com to find buyers nationwide.


WHAT DOES ADVERTISING ON RVTowables.com COST?

For only $45 your ad will be seen world-wide for 4 Weeks or Advertise until SOLD for Only $99.00 (Best value) This includes up to 12 pictures and an Unlimited word description. You can also include a link to your own web site URL.

You can add extra visibility or priority options to your ad very inexpensively.

If you want to make your ad even more noticed, bold your Listing so it stands out among the other ads. That costs an additional $15.00, and your caption header both bold and red is $20.00.

Featured Homepage Priority Ads give your ad display priority. With a Featured Homepage ad, your ad will be featured on our home page "Front Row" section on a rotation basis. All this exposure for $60.00. Your ad will keep the homepage priority as long as your ad is online up to 12 weeks. An Until Sold ad will keep homepage priority for 12 weeks as well.

New... State Search Featured Ads are listed at the top of the search results. When a buyer does a search for a vehicle in a particular state, only the ads with State Search Priority in that state will be listed at the top.
All this exposure for just $40.00. Due to the number of ads we cannot display all priority ads at one time.

New... Add a Truck or Tow Car Listing. Are you looking to Sell you 5th Wheel and your Truck? or Looking to Sell your Class A and your Tow Car? One of the features RVTowables.com has just added allows you to add a Tow Car or Truck Listing for just $35.00. This way you can advertise both Vehicles at the same time.


HOW DO I UPLOAD IMAGES TO MY AD?

In order to upload images to your ad, go to the home page and follow these steps:
1. Click on "Sign In" or "Edit your Ad" on the left side of the navigation menu.
2. Enter your Username and Password (if you are not already logged in.)
3. Click on the blue "Add/Edit Pictures" link for the ad you would like to edit.
4. Click the "Browse" button to navigate to the picture you want to upload.
5. Once you have selected your picture click on the Upload Button.

Depending on the size of your file and the speed of your Internet connection, it may take a minute or two to upload.

Your changes will take effect immediately. In order to view them in your browser, you may have to refresh your page.

If you are having trouble getting your images successfully uploaded, it usually means they are in the wrong format. Here are the specifications for the site:

IMAGES:
* must be in .GIF or .JPG format

If after trying the above you still cannot get them uploaded, you can send them to us and we will post them for you.

1. By Email:
The quickest way is to email the images to: . Please include your Ad Number in the Subject or Body of your message.

2. By Mail:
Send the images, with your Ad Number clearly marked, by mail to:

RVTowables.com Support
726 Cherry St. #160
PO Box 8000 Sumas, WA
98295-8000

Please note: If you want your images to be returned to you, please provide a stamped, self-addressed envelope.

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HOW DO I MODIFY MY AD?

In order to edit or modify your ad on RVTowables.com, go to the home page and follow these steps:
1.Click the "Edit your Ad" link on the left side navigation menu.
2.Enter your Username and Password if you haven't already done so.
3.You should now be in the "User Area"
4.Click the blue "Modify Description" link.
5.Make the changes to your ad.
6.When you're finished, click "Submit" at the bottom of the page.

Note: If you are still having problems you can call us at: 1-800-677-4484
8:30am - 5pm Pacific Standard Time, Monday to Friday.

Your changes will take effect immediately. In order to view them in your browser, you may have to refresh your page.

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HOW DO I SEARCH THE SITE?

By clicking on "RVs For Sale", you will be able to browse through all of the ads for a particular type of motor home. All of you have to do is click on the type of RV you would like to search for and find the RV of your Dreams.

Another option is to use the Advanced Search, this will allow to search for RVs in many different ways. You can search by Type of RV, Location, Make, Model, Price, Length or use the keyword field to search for certain features an RV may have. When using the Keyword search sometimes certain RVs can be missed because some people will use "pop up" and "popup" to describe the same thing. This is where common sense has to take over.


HOW DO I GET MY USERNAME AND PASSWORD?

If you require your username and password, you can click on the link "Did you forget?" on any of the log-in pages, and the program will send an email to you with your password information.

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HOW DO I FIND RV PRICING INFORMATION?

You can check prices of used campers, motor homes, trailers and other rv's by doing the following:
1. Clicking on the NADA Guides link on right side of the page. NADA Guides have information for all types of used RVs, including motor homes, camping trailers, travel trailers, truck campers and fifth wheels or you can go to their site directly at http://www.nadaguides.com.
2. Kelly Blue Book has a site at http://www.kbb.com.


HOW WILL POTENTIAL BUYERS CONTACT ME?

Buyers will contact you through the information that you submit (phone number, e-mail) when you register. A person with an inquiry can click on the link "Reply to Ad" in the details section of your ad. They will then enter their email address and any questions or offers they have for your listing. This inquiry will be sent directly to your email address. The buyers can also contact you by telephone if you choose to display that information.

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WHAT DO I DO IF MY VEHICLE IS SOLD?

First of all, Congratulations on your sale!!! If you have sold your RV you can mark it sold in the user area. You will see right on your ad their is a link that says "Mark Sold". This will automatically mark your price as "SOLD" and a large "SOLD" in the description to let buyers know. If you have forgotten your password you can also let us know your RV has sold by Contacting Us. Be sure to include your ad number so we know which ad to mark as sold.


HOW DO I MARK MY AD DEAL PENDING?

First of all, Congratulations on your potential buyer!!! If you are in the middle of a deal you may wish to mark your listing as "Deal Pending." To do so, simply log into your account and click on "Modify Description." In the form scroll down to the "Price Header" field and select "Deal Pending." This will immediately put a "Deal Pending" note beside your price. If you have forgotten your password you can also let us know your RV has sold by Contacting Us. Be sure to include your ad number so we know which ad to mark as "Deal Pending."


WHAT IS AUTO NOTIFY?

The Auto-Notify feature allows you to set up a personal search agent that will automatically send you new ads that match the keywords that you define.

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HOW DO I KEEP TRACK OF MY FAVORITE ADS?

The Favorites feature allows you to keep track of all of your favorite ads. In the details of every ads there is a button labeled "Save This Search" at the top of the ad. By clicking on this button, the ad will be added to your RVTowables.com Account under saved searches in the user area. Please Note: You will first have to login to your account or create a "My RVTowables.com Account" in order to keep track of your favorite ads.

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WHEN I PLACED AN AD I HAD A DUPLICATE AD, DID I PAY FOR TWO?

No, you will not pay for two ads. The reason this happens is because people tend to click on the back button when placing an ad. When you proceed to the payment area you will never pay for two ads at once.

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IF I PLACE AN AD ON RVTowables.com WILL IT GO IN THE MAGAZINE?

No. If you place an ad on RVTowables.com it will be posted on online, It will not go into any magazine. If you would like to place an ad in a magazine you will have to contact them directly.


HOW DO I RENEW MY AD?

Please Note: Because ad renewal requires payment authorization, the process of renewing your ad must be done by yourself on the web site. We do not hold any credit card numbers or information on file from past transactions.

In order to renew your ad on RVTowables.com, go to the home page and follow these steps:
1. Click the "Renew Your Ad" link on the left side navigation menu.
2. Sign in using your Username and Password (If you haven't already).
3. Click on the blue "renew" link for the ad you would like to Renew.
4. If you would like to upgrade Visibility or Priority select them and they will be added to your ad.
5. Fill in your Credit Card information at Internet Secure.
6. When you're finished, click "Submit" at the bottom of the page.

Your changes will take effect immediately. In order to view them in your browser, you may have to refresh your page.

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I AM A HughesNET (DIRECWAY) USER AND I AM HAVING PROBLEMS UPLOADING PICTURES?

Unfortunately, there is a known compatibility issue with the Direcway ISP. Uploading pictures using Direcway as an ISP will not work properly. The best solution is to email the pictures to RVTowables.com at and we will ensure that your pictures are loaded as soon as we receive them.

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Testimonials

"I put off creating an add for two years because I didn't believe in RVT.com I now believe!!!! I sold my camper in 2 DAYS!!! I had run adds in other papers with very few calls and obviously no sales. I received over two dozen calls on my add on RVT. I'm very satisfied and feel I got my money's worth."
- Norman Herron

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